The Port Authority of Castellón has a Customer Service (SAC) to improve the support to customers, suppliers, society and institutions.

This service is the result of a quality policy aimed at stakeholders satisfaction and its main objective is to be an effective media between Port Community and its customers as well as the entire environment around their activity and facilities.

SAC is designed as a single channel to centralize any complaint, claim, question or suggestion with a commitment to answer within 48 hours.

You can use this service filling the form at the beginning of this section, sending an email to sac@portcastello.com or phoning to 900 214 230 (you should inquire directly for the Customer Service). Ultimately, the SAC allows more and better accessibility, enabling continuous improvement of services.